Privacy Policy
Last Updated: August 2026 • Business Name Reg. No. 9710344 • Silk & Strands by O Atelier • Lagos, Nigeria
1. Information We Collect
We collect information you provide directly when placing an order, subscribing to our VIP mailing list, or communicating with our concierge. This includes your name, email address, shipping destination, phone number, and hair purchase preferences.
2. How We Use Your Information
Your information is utilized exclusively to fulfill orders, dispatch tracking notifications, provide client support, and send VIP invitations to new product collections. We never sell, lease, or monetize your personal information to third parties.
3. Data Security & Payment Protection
All online payment transactions are processed through encrypted, PCI-DSS compliant payment gateways with bank-grade 256-bit SSL encryption. Silk & Strands does not store your credit card or financial account numbers on our servers.
4. Contacting Our Data Concierge
You may request access to, correction of, or deletion of your personal data at any time by contacting our team at [email protected].